FlexPayBD – Your All-In-One Online Payment Solutions

Effective Date: 10/08/2025

Last Updated: 01/08/2025

FlexPayBD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We may collect the following information when you use FlexPayBD:

Account Information: Name, email address, phone number, business details.

Technical Information: Browser type, IP address, device information, and access logs.

Payment Setup Information: Your payment account details (e.g., bKash, Nagad, Rocket numbers) that you provide for integration.

Note: FlexPayBD does not store or have access to your customers’ payment details such as their account balance, passwords, or OTP codes.

2. How We Use Your Information

We use the collected information to:

Provide and maintain our payment gateway integration services.

Communicate with you regarding updates, support, and service changes.

Improve our website and user experience.

Comply with legal requirements in Bangladesh.

3. Direct Payment Processing

FlexPayBD does not process or hold customer funds.

All transactions are handled directly between your customers and your own payment account.

We do not act as a financial institution, wallet, or escrow service.

4. Data Security

We take all reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no internet-based service can be 100% secure.

5. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties.

We may share information only if:

Required by law or government authorities.

Needed to protect our rights, safety, or property.

Necessary to provide technical support or service functionality through trusted third-party providers.

6. Cookies & Tracking

Our website may use cookies to improve user experience, track website usage, and enhance service performance. You can disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

You have the right to:

Access and update your personal information.

Request deletion of your personal data (subject to legal requirements).

Withdraw consent to data collection and usage.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website, and the revised date will be updated accordingly.

9. Contact Us

For questions regarding this Privacy Policy, please contact:

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